Clearing: How to nail your Clearing phone call

Here are some top tips on making that all important call on A-level results day and how to make a good impression when going through Clearing.

What to expect

The University will want to know the qualifications and grades you have. Don’t be despondent if you don’t get the grades you require. Many Institutions run degrees with a foundation year, these require fewer qualifications for entry but offer a great foundation of study in the subject area and progression to the overall degree you want to study.

Universities will want to know what interests you about the subject and for you to display your passion. If you have appropriate work experience or have read any books or journals about a specific area of the subject you’re applying to, tell them about it. Give them a sense of who you are and why you want to study the course.

How to prepare

Take a deep breath and try not to worry – Clearing can be stressful, but universities will do their best to put you at ease. They will want to talk to you, not to your relatives – not because they want to quiz you but because they want to understand you and make sure you understand what they are saying. And finally, make sure you have everything to hand such as your qualifications, certificates and a copy of your personal statement.

  • You will be asked for all of your current grades and what subjects they are in (including GCSE’s etc.) so make sure these are to hand
  • Let the university know about any experience you have in your interested subject
  • Tell them about your work experience and extra-curricular activities.
  • Make sure that you have prepared a list of any questions you have so you do not miss anything


Before you make the call, have a look at universities which offer the course you’re interested in. Take a look at the course information, module descriptions and the method of assessment to see if this would be the right option for you. It’s also a good idea to have a look at the types of accommodation and to get a general ‘feel’ for what the university is like.


During the call, stay calm and confident. The university is there to put you at ease and to help you make the right choice. Show your passion and make sure to let the call handler know of any relevant work experience, along with your qualifications.


Once you have a place confirmed, then you can take a look in more detail at the university and secure your accommodation. Social media is a great place to connect with students who will be starting at the same time as you – join forums, Facebook groups and keep an eye on the Students’ Union channels to hear about taster sessions and workshops you can attend during the summer.

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For further press information please contact the Corporate Communications Team on 01332 593419, or @derbyunipress

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